Why Young Buyers Use Facebook Marketplace — And Why You Need a Chatbot

Despite Facebook’s decline in popularity among U.S. teens—dropping from 71% usage in 2014 to just 32% in 2024 according to Pew Research—its resale platform, Facebook Marketplace, continues to thrive. In fact, it’s one of Meta’s biggest success stories, drawing over 1.1 billion users globally across 70 countries.

Why the staying power? For younger users like Mirka Arevalo, a student at Buffalo University, it’s all about purpose: “I only use Facebook for Marketplace,” she says. “I go in knowing what I want, not just casually browsing.”

Marketplace's Secret: Affordability, Sustainability, and Trust

• No Listing Fees: Unlike eBay or Etsy, Marketplace charges no fees for local listings.
• Local Convenience: Pickup in person means no shipping hassles or delays.
• Sustainability: Resale aligns with Gen Z’s environmental values.
• Built-In Trust: Verified Facebook profiles make users feel safer transacting.

Experts predict the resale market will hit $350 billion by 2027, and Facebook Marketplace is riding that wave. Even eBay has partnered with Marketplace in 2025 to surface select listings in the U.S., Germany, and France—adding $1.6 billion in projected sales.

But More Shoppers Means More Messages

Marketplace may not generate direct revenue for Meta—it only takes a 10% cut on shipped items—but it drives user engagement. And for sellers and buyers alike, that engagement means inbox overload. Responding to hundreds of buyer inquiries can be a full-time job.

That’s why serious Marketplace users—especially those buying high-volume items like electronics—are turning to tools like the GetReplyNow chatbot.

Why Every Buyer Should Use an Auto-Reply Tool

• Save Time: No more waiting for replies on specs or availability.
• Get Quick Answers: Ask questions like “Is this still available?” and get instant confirmation.
• Stay Ahead: Fast replies mean you’re more likely to secure that great deal before someone else does.
• Mobile Convenience: The bot works 24/7—even when sellers are asleep.

Whether you’re buying a used MacBook or negotiating for a bundle deal on speakers, a smart assistant like GetReplyNow Chatbot makes the process smoother, faster, and more competitive.