Product Updates & Changelog

Fixed

• Fixed: 'Fetch Listing Names' function in extension now can support Mac users. The extension version is 25.11.18 for now.

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Fixed

• Fixed: Resolved an issue causing duplicate responses when multiple Facebook tabs were open. The chatbot now properly deduplicates messages and sends only one response per customer inquiry.

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Updated feature

• Updated feature: Added a two-step import process: fetch listings from Facebook Marketplace, then select which ones to save before importing them into your database, this is the more robust way than extension fetch.

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🛠 Bug Fixes

• Fixed intermittent message sending failures: Resolved an issue where some users experienced messages being generated correctly but failing to send to Facebook Messenger. The extension now has improved paste verification and retry logic to ensure reliable message delivery. The Extension version is 25.11.06, will be updating automatically within 8 hours.

📢 Important Updates

• Facebook Messenger contact updated: We've updated our Facebook Messenger integration. If you previously sent us a message but didn't receive a reply within 24 hours, please try again or email us directly. We typically respond within 24 hours.

🔍 Under Investigation

• Listing name fetch issue: Some users reported that 'fetching listing names' doesn't work correctly, but we haven't been able to reproduce this issue yet. If you're experiencing this problem, please report it with details (console log, screenshots if possible) so we can investigate further.

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Need help?

• 💬 Message us on Messenger
• 📧 Email us if you don't receive a reply within 24 hours
• 🐛 Use the "Bug Report" button in the dashboard for technical issues

🛠 Bug Fixes

• Fixed some users experienced a routing error that prevented the dashboard page from loading correctly.

✅ New Features

• Now, chatbot can understand the natual language in conditions and do actions like sending emails based on that.

🛠 Bug Fixes

• Fixed auto-fetch listing feature not fetching correctly sometimes.

✅ New Features

• Bulk Delete for Listings
  Added ability to select and delete multiple listings at once with a confirmation dialog to prevent accidental deletions. Includes "Select All" checkbox and shows count of selected items.
• Chat Playground Input Control
  Input field and send button are now disabled while AI is processing messages, preventing users from sending multiple messages before receiving a response. Visual feedback includes "Waiting for response..." placeholder and "Sending..." button text.

Bug Fixes

• Chrome Extension Multi-Language Support
  Fixed auto-fetch listing feature to properly support multiple languages. Previously only worked with english listings.

✅ New Features for Chrome Extension version 25.9.16

• implement the Catch-Up Mode
  This feature is for the conversations to scan on startup. 👉 Read full details in docs

✅ Updated Chrome Extension version 25.8.26

• Improved Listing Matching Logic
  Fixed an issue where listings for certain regions, such as the Middle East, were not being matched correctly. The system now supports more robust matching.

• Auto-Fetch Listing Names
  The extension can now automatically fetch listing names directly from your marketplace selling section and save them into the dashboard for easier management.

• Buyer Intention / Lead Score
  Added a lead score feature to indicate buyer intention, helping you better understand which conversations are more likely to close a deal.

• Fuzzy Listing Matching
  Listings now support fuzzy matching: entering a keyword will reply to all conversations related to that keyword, improving automation coverage.

✅ Updated Chrome Extension version is 25.8.19

• Support for facebook.com URLs
  The extension now works on both messenger.com and facebook.com/messages/t/.... This ensures compatibility for users who manage multiple accounts using facebook.com cookies.

• Fixed Duplicate Reply Issue
  Resolved a bug where the extension sometimes sent two replies instead of one when responding too quickly.

• Seamless Auto-Updates
  The extension now auto-updates during idle time without temporarily disabling itself, ensuring uninterrupted operation while staying up to date.

✅ Updated

• Case-Insensitive Listing Matching
  Listing names are now case-insensitive. Messages for "MyProduct", "myproduct", and "MYPRODUCT" will all be matched to the same listing, ensuring conversations stay grouped correctly regardless of how users type the listing name.
• Improved Duplicate Listing Prevention
  Enhanced the listing creation process to prevent case-variant duplicates. Users can no longer create multiple listings with the same name in different cases (e.g., "Product1" and "PRODUCT1").